We have identified the purposes for which we collect personal information in section 2 above. We require the consent of our clients/customers prior to using their personal information for any purpose other than that for which it was originally collected.
Our organization is committed to ensuring that you are aware of how your personal information is used and that you have consented to provide this information. Where required by law we may disclose personal information without your knowledge and consent.
d) Limiting collection
Our organization collects personal information to fulfill the purposes stated in section 2 above. We collect personal information only by lawful and fair means.
e) Limiting use, disclosure and retention
Our organization does not use and/or disclose your personal information for purposes other than those for which it was collected, unless it has first obtained your consent. We retain your personal information for some period in order to answer any questions you may have about the services we provided to you.
Our firm is committed to maintaining accurate, complete, and up-to-date personal information. If during the course of the business relationship, any of your information changes, please inform us so that we can make any necessary changes or use our website forms to update the information.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, technological and organizational measures to safeguard and secure the information we collect.
i) Individual access
You may request access to your personal information held by us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access.
j) Challenging compliance
If you wish to make a formal complaint about our privacy practices, you may make it in writing to our Information Officer. We are committed to resolving disputes in a timely manner. We will investigate your complaint and respond via email, fax or telephone.
4. Contact information
Information Officer, Andy Sylvester, can be reached
at Tel. (604) 736-2405 Fax: (604) 736-0464.
5. General Inquiries
For general inquiries about privacy legislation and policies in the private sector, you may contact:
The Office of the Privacy Commissioner of Canada
112 Kent Street, Ottawa, Ontario K1A 1H3
Telephone: 1 (613) 995-8210
Toll-free: 1 800 282-1376
Fax: 1 (613) 947-6850
Web site: www.privcom.gc.ca
Our organization reserves the right to change this policy from time to time.